The COVID-19 is referred to as a “time machine to the future,” and why not? We are coming off the most challenging years in business history. The global pandemic had many repercussions, and it caused not only public health crises but also caused technological, social, and cultural disruption. Many businesses have had a tough time, whereas some businesses have managed to turn their fortunes around.
The way people and organizations have been working has massively evolved, with technology playing a crucial role in the way we work. The impact of technology is only going to increase with concepts such as work from home, hybrid models, appearing regularly in discussions around the future of work. However, the role of technology and Digital Transformation has always been an area of debate with one question always doing the rounds questioning if digital transformation will drive away the human workforce out of jobs.
Digital transformation isn’t about technology replacing the human workforce. Instead, it’s about digitizing how the workforce operates to help people.
According to the New IDC Spending Guide, organizations are forecasted to spend nearly $656 billion on future work technologies in 2021. With these global perceptions setting the context, let’s dive into critical future trends that organizations should prepare for the years ahead.
Top 5 Trends Reinventing the Future of Work
Hybrid Work Culture- Covid-19 has fast-tracked strategic workplace initiatives to address a dispersed workforce and fuel digital transformation. Hybrid work culture has been a critical development post-pandemic as employees split their time between their home and the office, rather than solely working at one or the other. As per Microsoft’s 2021 report- 73% of employees expressed a desire for flexible remote work options post-pandemic, and 66% of businesses said they were considering redesigning physical spaces to accommodate hybrid work environments better.
Focus on Employee Well-Being – Employee well-being will become an essential part of an organization’s toolkit, especially when organizations have adopted a remote or hybrid workplace culture. Organizations should ensure that their workforce is happy, healthy, and empowered to work from their choice of location to reduce the risk of toxic productivity or burnout.
Driving Employee Experience- How organizations adapt, respond, and support their employees through ongoing, accelerated change is the driving force for employee experience. The employee experience isn’t only limited to the technological interfaces. Instead, every employee’s interaction with the organization, right from onboarding to when the employee leaves or retires, counts. Therefore, organizations must be more watchful about keeping their employees connected, engaged, and productive, recognizing the need for flexibility as people adjust to working remotely.
Adoption of Collaborative Technology- As the future of work evolves into the remote style of work, the physical means of communication has started losing its essence and is being replaced with more efficient systems that connect to the cloud, such as Microsoft Teams, Slack, etc. The current Digital Transformation is centred around solving problems for teams and businesses at an increasingly accelerated pace.
Rise of Data- Considering today’s business scenario, Big Data has now emerged as the corporate standard, every digital experience that comes our way is based on data identity. Using real-time data to make decisions about how to reconfigure office space and better understand what employees need will be critical in the evolution of the workplace. Organization wide implementation of Enterprise Data and Analytics practices provide a comprehensive view of employee related data providing the business valuable insights on current and future course of work.
What Does the Future of Work Look Like?
Business leaders across have realized their organizations were adopting technology in a fragmented way. However, now that the entire organization is pushing the technology adoption agenda. The above trends within the workforce provide incredible insight into how the future of the work will operate and impact businesses.