The coronavirus crisis has affected every business throughout the US and the rest of the world. The post-pandemic business landscape will look very different from what it was before. An increase in online operations and transactions will, of course, stay for the long term. The speed of recovery, however, is unknown. The pandemic has given a huge wakeup call that things can change anytime, anywhere. What we as human beings and businesses need to do is be flexible enough and adapt quickly to varying circumstances. A big part of that adaptability is to ensure that the mission-critical applications for your business are scalable on demand. Modernizing legacy applications and opting for a company offering application modernization services went from a long-term business goal to an instant need.
Had you been procrastinating that application modernization project? Well, it’s time to get that started. Think beyond just rebuilding applications the way they are and imagine using newer technology. Rebuild a better solution – one that meets your customer needs, that of your employees, and finally your business. As you work on your application modernization strategy post-pandemic, these are a few points to ponder.
Prioritize Your Customers with a Customer Experience Transformation
Your business cannot survive if it fails to be customer-centric. As a business leader, you should understand the needs of your customers and keep a close eye on their behavior. You should provide them a unique digital customer experience. This can imply different things based on your business type. Throughout the coronavirus, retailers have had to execute contactless delivery, touchless point-of-sale, and curbside pick-up for the safety of their customers as well as staff. All these processes are powered by modern mobile or web apps that lend digital self-service and omnichannel sales capabilities to retail businesses. Besides, employees must be offered the tools they need to do their job efficiently and flexibly. Tools like Microsoft 365 allow your employees to benefit from mobile and remote collaboration.
Strengthen Your eCommerce Capabilities
As the effects of the pandemic settled in, online shopping grew by leaps and bounds. Visits to the top 2000 North American eCommerce sites collectively rose to 18.7% year-over-year during the three months from March to June 2020, according to Digital Commerce 360 analysis. Consumers and businesses alike can no longer hold themselves back from making the most of the online shopping options. This trend continues to gain traction. The crisis presents an opportunity and the perfect time to invest in modernizing your digital and eCommerce relationships with your customers – whether direct or B2B wholesale customers. Moreover, the valuable data and insights provided by eCommerce platforms help you make smarter decisions for your business. There’s much to consider, of course, when modernizing or building your eCommerce solution. There is no one-size-fits-all option, and this is where application modernization companies come to your rescue.
Leverage the Cloud
Rehosting your applications in the cloud counts among the most common application modernization strategies. Hosting and developing your applications in the cloud is the smartest thing you can do to future-proof your business. Cloud offers you improved security, on-demand scalability, lower maintenance costs, and flexibility. As you leverage cloud technology, you can deploy and service applications faster as well as scale easier with the evolution of your business requirements. The cloud also makes integration between data sharing and applications easier, thus boosting the productivity and efficiency of your employees. As you migrate your mission-critical apps to the cloud, you endure the crisis by improving reliability, resiliency, and availability. With access to all the applications, your employees can operate and collaborate remotely, and your IT team can run more efficiently while cutting down on the costs.
Reflect on Low/No-Code Development Platforms
One of the biggest challenges of the coronavirus crisis for businesses has been the speed at which they were forced to adapt. Tech projects that would generally take months or years to roll out had to be completed in weeks and in fact days. You can very well imagine the volume of requests and work that IT departments were flooded with during the peak months of the pandemic. But what if you didn’t always need to involve developers or your IT team in building and deploying applications? That’s where you should consider low code and no-code development platforms. These platforms enable citizen developers to develop an application through the building blocks of the platform and tell the application what it must do, without any coding knowledge. After all, what can be better than building simple, internal applications and managing them on your own with minimum interference from IT?
According to Forrester Research, 84% of enterprises have turned towards low-code for its ability to mitigate strain on IT resources, increase speed-to-market, and engage the business in digital asset development.
Carve Your Future With a Platform
Software development these days is frequently done using the building blocks of an existing cloud-based platform, like Azure or Microsoft 365. With the help of these platforms, you can build integrated, complex, and custom business applications with less cost and effort. A cloud-based platform is known to be the best starting point for your business modern application and technology infrastructure. Such platforms are known to lend the agility, adaptability, and flexibility your business needs to respond to disruptions or faster growth.
As you know platform-as-a-service (PaaS) is a comprehensive development and deployment environment in the cloud, with resources that enable you to deliver everything from simple cloud-based apps to complex, cloud-enabled enterprise applications. You simply buy the resources you need from a cloud service provider on a pay-as-you-go basis and access them over a secure internet connection. (Source: Microsoft)
Are You Ready to Boost That Modernization Project?
As business leaders cautiously emerge from the current health and economic crisis, application modernization is on the top of their minds. You have no time to waste to kick off that modernization project so that your business gains in these times of pandemic. Your focus should not only be on building something new but building something better.