Case Study: Global Medical Equipment Distributor

The Company

Our client is a leading distributor of safe, reliable and cost-effective medical products to their customers. Apart from other medical supplies, they also offer a full spectrum of products used in the blood therapies industries. They have expanded their services from simply distributing commodity products to becoming a supply-chain partner for their customers, providing them with software and analysis that helps them reduce waste, save time, and save money. They believe that when they help their customers operate more efficiently, it helps them to save more lives.

The Challenge

Our Digital Transformation Assessment revealed significant business risks due to gaps in the digital management platform, including:

• Lack of common technology stack, resulting in inefficiencies and sunken resources due to multiple solutions providing similar functionality and value.
• Legacy application with high maintenance costs and complex integration requirements and lack of integration points.
• Missing digital capabilities in the core ordering system, undermining both business growth and operational efficiency.
• Costly training requirements due to sizeable workforce.