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Case Study: Leading U.S. Amusement Park Operator

Digital transformation enables more effective and efficient customer engagement

Leading U.S. Amusement Park Operator case study

The Company

Our client is a leading operator of amusement and recreational venues in the US, including the two largest waterparks in Utah. They strive to create wholesome fun for all ages all year long! In addition, the company provides ticketing services and solutions for local entertainment and sporting events.

The Challenge

Our Digital Transformation Assessment revealed significant gaps in the early stages of the customer journey especially through legacy infrastructure, content management, scalability amongst others.

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