Leading you from change to transformation at speed and scale
Digital Transformation refers to the process of integrating digital technologies in all areas of an organization to close the gap between what customers expect and what businesses deliver. It is a cultural shift that requires organizations to challenge the status quo, experiment with new solutions, and embrace change to revolutionize how value is delivered to customers. It is the reimagining of how business gets done, and in some cases, creating entirely new classes of business.
At Compunnel Digital we understand that change is the new capital for digital transformation. In order to stay ahead of the curve, organizations are taking a deeper look at everything they do, from internal systems to customer interactions, to evaluate how they can evolve and modernize. We help our clients adapt to new technology architectures and virtual business models to meet changing demographic needs and open new horizons of opportunity. We have a three-pillar approach to guiding our clients through this transformation:
We help you change faster by digitally enhancing customer experience.
We help you run better by improving operational efficiency and effectiveness.
We help you grow bigger by igniting business innovation with inspiration to reimagine your company’s business models.
Five main barriers to success with digital transformation:
Assessing customer interactions from an inside-out perspective doesn’t provide a complete picture of customer pain points and how they engage with your organization
Creating a transformation strategy across just one or two enablers (people or technology) doesn’t provide enough perspective for a wholistic approach
Not aligning stakeholders to the vision, strategic objectives, or recommended solutions leads to transformation initiatives that are delayed or abandoned all together
Not understanding which digital technologies or solutions offer the highest return on effort/cost can derail the budget of any transformation
Not using the right methods for capturing, contextualizing, and assessing requirements increases time-to-market and the risk of failure
The widening gap between digital and traditional transaction models has reshaped all aspects of daily business. This transformation demands that organizations, governments, design methods, and business models move towards an increasingly agile and open approach. When designing solutions for clients, we use a wholistic approach that encourages a DevOps culture to facilitate agility and scalability.
Our team of expert consultants and engineers works at the forefront of next-gen technologies such as Artificial Intelligence, Machine Learning, Robotics Process Automation (RPA), Cloud, IoT, Big Data and more.Know More
We lend our expert perspective to help you craft a strategy and create the framework for digital transformation, allowing your organization to realize its full potential.
Our full-service approach completely transforms the customer & user experience of your applications through a full redesign or an enhancement of existing structures.
Our experience-driven approach combines design thinking with the latest technologies to power your business goals.
We aid clients in transforming their infrastructure to keep up with the demands of emerging technologies and a rapidly-changing market.
Our consulting services help validate your products and solutions in a matter of days, saving you from wasting valuable time and resources on a product that may or may not work.
Our approach brings all the stakeholders together to work towards one goal, which leads to deeper understanding between teams. Aligning key players creates sponsorship for the solution across your organization.
Deep Journey Mapping (DJM) helps you identify operational inefficiencies and anticipate how your customers may react under different circumstances. The result is a highly intuitive, optimized customer experience.
Our DJM process helps you develop best practices that will help you anticipate what type of services and content will resonate with your customers in the future.
Our methodology helps you prototype and test your product or service on real customers within days, cutting out months and months of iterations and dramatically shortening your time to launch.
Thank you for all the good work. It is a great step for us and we are pleased with the collaboration. I know how difficult a delivery can be and this is a great achievement for our Spanish market, well done to you and your team!
The team responsible for the support and maintenance of the Regional Health Stores are, universally and without exception, a team of committed, knowledgeable and customer-focused professionals.