What is Digital Transformation Consulting?

Change is the new capital for Digital.

Digital Transformation refers to the process of integrating digital technologies in all areas of an organization to close the gap between what customers expect and what businesses deliver. It is a cultural shift that requires organizations to challenge the status quo, experiment with new solutions, and embrace change to revolutionize how value is delivered to customers. It is the reimagining of how business gets done, and in some cases, creating entirely new classes of business.

At Compunnel Digital we understand that change is the new capital for digital transformation. In order to stay ahead of the curve, organizations are taking a deeper look at everything they do, from internal systems to customer interactions, to evaluate how they can evolve and modernize. We help our clients adapt to new technology architectures and virtual business models to meet changing demographic needs and open new horizons of opportunity. We have a three-pillar approach to guiding our clients through this transformation:

Digital Customer
Experience

We help you change faster by digitally enhancing customer experience.

Digital Operational
Excellence

We help you run better by improving operational efficiency and effectiveness.

Business
Innovation

We help you grow bigger by igniting business innovation with inspiration to reimagine your company’s business models.

Reasons Digital Transformation Strategies Fail

Five main barriers to success with digital transformation:

Inside Out Approach

Assessing customer interactions from an inside-out perspective doesn’t provide a complete picture of customer pain points and how they engage with your organization

Narrow Scope

Creating a transformation strategy across just one or two enablers (people or technology) doesn’t provide enough perspective for a wholistic approach

Stakeholder Misalignment

Not aligning stakeholders to the vision, strategic objectives, or recommended solutions leads to transformation initiatives that are delayed or abandoned all together

Inaccurate ROI

Not understanding which digital technologies or solutions offer the highest return on effort/cost can derail the budget of any transformation

Strategy to Execution Gaps

Not using the right methods for capturing, contextualizing, and assessing requirements increases time-to-market and the risk of failure

Our Methodology

The widening gap between digital and traditional transaction models has reshaped all aspects of daily business. This transformation demands that organizations, governments, design methods, and business models move towards an increasingly agile and open approach. When designing solutions for clients, we use a wholistic approach that encourages a DevOps culture to facilitate agility and scalability.

Our team of expert consultants and engineers works at the forefront of next-gen technologies such as Artificial Intelligence, Machine Learning, Robotics Process Automation (RPA), Cloud, IoT, Big Data and more.

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Digital Design
Design Validation
Agile Execution

Digital Transformation

Digital Transformation
Consulting Services

Digital Assessment
& Strategy

We lend our expert perspective to help you craft a strategy and create the framework for digital transformation, allowing your organization to realize its full potential.

Customer & User Experience

Our full-service approach completely transforms the customer & user experience of your applications through a full redesign or an enhancement of existing structures.

Technology & Innovation Consulting

Our experience-driven approach combines design thinking with the latest technologies to power your business goals.

Infrastructure Consulting

We aid clients in transforming their infrastructure to keep up with the demands of emerging technologies and a rapidly-changing market.

Business Benefits

Minimized Risk & Cost Savings

Our consulting services help validate your products and solutions in a matter of days, saving you from wasting valuable time and resources on a product that may or may not work.

Team Alignment

Our approach brings all the stakeholders together to work towards one goal, which leads to deeper understanding between teams. Aligning key players creates sponsorship for the solution across your organization.

Optimized Customer Experience

Deep Journey Mapping (DJM) helps you identify operational inefficiencies and anticipate how your customers may react under different circumstances. The result is a highly intuitive, optimized customer experience.

Predict Brand Success & Customer Behaviors

Our DJM process helps you develop best practices that will help you anticipate what type of services and content will resonate with your customers in the future.

Faster Time to Market

Our methodology helps you prototype and test your product or service on real customers within days, cutting out months and months of iterations and dramatically shortening your time to launch.

What’s your Challenge?

Lets work together to solve it.

What our Customers
have to say?

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The team at Compunnel Digital works as extended Sparks family and always ask us as how we can modernize your landscape and turn them into profit centers.

Barry Walton, Sparks

Thank you for all the good work. It is a great step for us and we are pleased with the collaboration. I know how difficult a delivery can be and this is a great achievement for our Spanish market, well done to you and your team!