What is Business Process Management (BCM)?

Business Process Management (BPM) refers to a discipline that utilizes varied methods to explore, model, analyze, assess, improve, and optimize business processes. A business process coordinates the behavior of systems, people, information, and things to generate results in support of a business strategy.

Business Benefits of BCM

1. Enhances agility by making changes to processes with minimal costs
2. Brings in more transparency
3. Increases customer satisfaction
4. Improves customer retention rate
5. Helps to adapt to varying organizational environment