Curating
Digital Experience
for You
Insuring digital insurer’s today
We deliver at par customer experience across all touchpoints.
The insurance industry is withstanding a strong current from declining margins and increasing competition. With customers perceiving little differentiation in the services of insurance providers, organizations are turning towards customer experience, operational efficiency, and innovation for competitive advantage. Compunnel Digital understands the need to build future-ready and connected digital ecosystem that focuses to deliver exceeding customer expectations while enhancing your future competitiveness.
What We Do
Maximizing your investment in digital transformation with services designed specifically for insurance organizations.
Know Your Customer (KYC)
Perform a 3-layer analysis of your customers to capture their unique personalities and path to purchase.
Virtual Claim Adjusting
Leverage satellite and user-generated data to process claims without even leaving the office.
Chatbot Agents
Develop autonomous agents that are custom-designed to mimic your employees’ tone, pitch, and word choice.
Automating Policy Issuance
Implement Robotic Process Automation (RPA) and AI to apply automated rules for approval/denial of insurance policies.
Customer Data Analysis
Develop secure data warehouses to centralize and sanitize data; and create role-based visualization dashboards.
Insurance Company Streamlines Application Tracking with Custom Tool
- Streamlined application tracking for agents and customers with a revamped digital application accessible on any device.
- Achieved 100% data privacy and recorded a 35% increase in new orders.
- Integrated multiple third-party applications to amplify the potential of new revenue channels and decrease the cost of developing them in-house.
