The global pandemic has propelled digital transformation to the top of the must-haves in the minds of CIOs & CTOs. Enterprise leaders in almost all industry verticals have indulged in some sort of digital business transformation. Except for a few bright examples, most transformation teams are struggling. Simply leveraging digital technologies such as social platforms, IoT, cloud and analytics does not really suffice. Though it’s true that an organization cannot achieve the full potential of digital transformation without a strong technological foundation, it is not the only factor that counts. Businesses must consider a big picture approach to embrace digital transformation in its true essence, one that connects the gaps between the different enablers, including people, channels, information, processes and technology, critical to enhance business agility, identify new business opportunities, and provide better customer experience.
5 Digital Elements Shaping 2021
The following infographic highlights 5 key areas that organizations must focus on to make digital transformation work for them:
Every business is unique and so are its digital transformation needs. Nevertheless, a well-rounded strategy that incorporates all the above-mentioned best practices will surely help you to embark successfully on your digital transformation journey.