5 Stats That Will Change How You See the Rise of Self-Service

Today’s savvy generation of consumers has grown up using services like Amazon and Uber. They are self-reliant and want to shop, order food, and pay their bills from the comfort of their own home. To exceed customer expectations and deliver a top-notch user experience, it is crucial for businesses to offer self-service options.

Here are 5 stats that prove why focusing on self-service has become mission critical:

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