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Webinar: Digital Transformation After the Pandemic


More than a year since COVID-19 sent much of the world into a lockdown and upended conventional ways of working with no clear endgame in sight. Though it’s a hard time for businesses to look forward and make plans for expanding their digital foothold, “wait and see” isn’t a viable option. How can businesses capture the best of learnings and enhance their digital supremacy?

In this on-demand webinar, the speakers dive into the picture of what digital transformation means in the post-pandemic era and cite examples for businesses to traverse the new landscape with utmost confidence.

In this webinar you will learn:

  • Why the spoils of the new world will go to those who can leave behind their pre-COVID-19 assumptions?
  • What has changed about companies’ efforts to transform business models and digital platforms?
  • How customer experience, operations, and employee experience are crucial to digital evolution?
  • Why leadership matters even more now and how is going to create all the difference?
  • How to frame your approach to digital mastery during an era of continuous technology innovation?

About the Speakers:


George Westerman

Senior lecturer at the MIT Sloan School of Management and Principal Research Scientist for workforce learning in MIT’s Abdul Latif Jameel World Education Lab.


Paul Michelman

Editor-in-chief of MIT Sloan Management Review. The moderator of the discussion.

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